EZOfficeInventory is now EZO. Discover the reasons behind the rebrand and what it entails here

Asset Management Solution How To Troubleshoot This Error Attachment Has An Extension That Does Not Match Its Contents When Mass Importing Your Dropbox Images Via Excel Import In Ezofficeinventory

How to troubleshoot this error “Attachment has an extension that does not match its contents” when mass importing your Dropbox images via excel import in EZO?

To fix this error “Attachment has an extension that does not match its contents” when mass importing images via excel import functionality in EZO, do the following:

You need to make minor tweaks to the shared links (created via Dropbox share option) for your display images. The image’s shared URL must end with ‘?raw=1’.

Note: The end must not be missing ‘raw=1’ OR contain ‘dl=0’

Read more: How do I mass upload and associate the documents and images saved on Dropbox?

See the following example:

Change image’s shared URL from:

https://www.dropbox.com/s/6dnct6ftx0obl6j/macbook-924781_1280.jpg?dl=0
OR
https://www.dropbox.com/s/6dnct6ftx0obl6j/macbook-924781_1280.jpg

To:
https://www.dropbox.com/s/6dnct6ftx0obl6j/macbook-924781_1280.jpg?raw=1

Learn more: Importing Items into EZO via Excel Import [How-to guide] | Utilizing Dropbox in EZO