Someone at your organization tried accessing your EZOfficeInventory portal through SAML, but could not log in. To fix this, verify that your integration has been set up correctly.

A common issue is not having the Last Name and Email attributes configured in your SAML Set Up. To diagnose this:

1) Make sure EZOfficeInventory is getting the Last Name and Email for members. The relevant options are available under Settings → Add Ons → SAML.
2) Look for typos in the SAML Attribute Names added in EZOfficeInventory Settings. For example, if your SAML Attribute for the Last Name is last_name, it should be entered as such.
3) In most cases, the parameters/attributes are mapped in your preferred identity provider configuration settings. Otherwise, your service provider will ask you to map them.

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