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Work Confidently With Support That Always Shows Up.

From your first setup to your hundredth workflow, you get onboarding that sticks, people who answer, and a platform you can trust. Spend less time wrestling with tools and more time on work that matters.

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“

EZO EAM Became Our Operational Hub with Exceptional API Automation

Nick P.

Director of Information Systems, Pepsi MidAmerica - EZO EAM

75% Faster Offboarding

Proof, Not Promises

Don’t just add another tool. Get more control over your assets and hours back in your week.

$110K in savings

"We definitely feel more in control of our asset environment now."

Soliyana F. Ahmed

Technology & Business Solutions Manager, CDC Foundation - AssetSonar

cdc-foundation

+30% operational efficiency

"It's like an information hub for all the teams."

Jitin Gopakumar

Head of Project & Delivery Operations, Delft Imaging - EZO EAM

delft-imaging

50M+ project value supported

"I’ve been thrilled with the dependability EZRentOut offers.”

John Thompson

Warehouse Manager, Lueder Construction - EZRentOut

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Trusted by 5,000+ Organizations Worldwide… And Counting

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Real People, Ready When You Need Them

Always reach a real person for help, fast. Our customer success team will respond within minutes to resolve your queries and consistently share your feedback to shape what gets built.
Real-People

You reach a person, not a queue

Email and phone support are included through your trial and every day after. Real help, when you need it.

Your feedback shapes the product

Tell us what would make your work smoother, then watch it turn into a real product change. Your voice moves the roadmap.

Support is included

Reach us weekdays 7 AM to 5 PM US Eastern, plus after-hours coverage for urgent issues.
support@ezo.io | 1-888-623-8654

“

I have had a great experience working with our account managers, tech support, and the product itself. The enhancements made recently to the UI have made it a more valuable product.

Director of IT Asset Management / Procurement, Insurance Company, Enterprise

Go Live Fast. Then Stay Successful.

Guided onboarding comes with every license. You go live fast, your whole team actually adopts it, and it scales with you from tens of assets to thousands.

14 Days

From kickoff to live

Guided onboarding gets your team up and running in days, not months.

  • Included with every license

1

Go live in 14 days

1. Go live in 14 days

included

Hands-on guidance from day one gets you up and running.

2

Walkthroughs for your team

2. Walkthroughs for your team

included

Tailored to the way your team actually works.

3

Turn your data into results

3. Turn your data into results

included

Put your data to work and sharpen your processes.

4

Your whole team ramps up

4. Your whole team ramps up

included

Everyone gets up to speed with training as you grow.

"I think EZO has really tried to work with us. All in all, it's a stellar service."

Jorge Rincon, Field Services Equipment Coordinator, Power Grid Engineering - EZO EAM

"The platform is incredibly user-friendly, with clear templates and guides that made onboarding effortless, even for team members with limited technical backgrounds."

Kimberly S., Assistant Network Administrator, Financial Services - AssetSonar, Capterra

“

Easiest software I have used to track assets. We started with 30 assets and are now looking to increase to over 2000. For the price you can't go wrong.

james B. Operations Coordinator, Construction · EZO, Capterra

“

Reliable and responsive, with great customer support. A strong, scalable solution that continues to evolve with our IT infrastructure needs.

Zackery T., IT Systems Admin, IT & Services · AssetSonar, Capterra

What You See Is What You Get, Always.

You get a platform that does what it says, at a transparent price, with innovations that keep landing. And you don’t have to take our word on security, because it is independently audited, so your data is protected and your audits are easier.
Mid-Market_Leader
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What EZO Customers Say Across Our Portfolio

The same partnership, regardless of the product or package you choose: AssetSonar, EZO EAM, EZRentOut.
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G2 - AssetSonar

"We went from managing our assets in a spreadsheet to having a concrete record of every device. Customer support is very helpful with even the smallest problems."

William M., IT Jr. Systems Administrator

EZO EAM Customer Story

"You can run multiple reports within minutes and automate them."

Mario Avalos,
Equipment & Fleet Manager, Magna IV· $1,000+ saved

G2 - AssetSonar

"The biggest difference is the confidence; we finally know what we have and where it is."

Jeremy Schmit, IT Manager, Specialty Building Products

Capterra - EZO EAM

"I used to spend hours looking for equipment. Now I find it in seconds with QR codes. EZO automates reports, gives real-time data, and alerts me before calibration or repair dates."

Project Engineer, Construction, Mid-Market

G2 - EZO EAM

"I love how customizable EZO is. Used frequently at five of our locations, a rather seamless implementation. Customer support was very helpful and professional."

Alyssa B., AV Systems Coordinator

Capterra - EZO EAM

"A great tool to track equipment for our 600+ employees. Check in and out via the app or Zendesk integration saved time and increased accuracy."

Steven G., IT Support Specialist, Government

Capterra - AssetSonar

"I really like the integrations with our MDMs. The reporting is very good. The initial setup was quite easy and the support team offered key insights."

Christopher M., IT Team Lead, Mid-Market

G2 - EZO EAM

"If you dream it, you can track it. I've created custom fields for automated notifications like vehicle registrations, warranties, and service dates. The possibilities are endless with this tool."

Finance Manager, Construction

EZRentOut Customer Story

"EZRentOut is like a full-time employee at a bargain rate. It can scale your business. This prevents you from switching to other software."

HealthQuest Inc., Medical equipment rental

Capterra - AssetSonar

"Their support and team has been the best part of using this product. Extremely helpful from start to finish to assist with all setup."

Timothy W., IT Consultant, Biotechnology

Every Client Deserves a Partner That Keeps Showing Up.

Let’s talk about your onboarding, your security review, and how your team will be supported.
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Frequently Asked Questions

EZO provides direct customer support through real people rather than automated-only assistance. Customers can reach the support team through email and phone support during their subscription, with weekday coverage from 7 AM to 5 PM US Eastern and after-hours coverage for urgent issues. EZO’s support team also collects customer feedback and uses it to influence product improvements.
EZO provides guided onboarding designed to help teams move from kickoff to live usage quickly. The onboarding process includes hands-on guidance, team walkthroughs, help turning operational data into results, and training to help users adopt the platform. EZO states that guided onboarding is included with every license and is designed to help teams scale from tens to thousands of assets.
EZO’s guided onboarding process is designed to help customers go live in 14 days from kickoff. The process includes setup guidance, walkthroughs tailored to team workflows, data preparation, and user training. The exact timeline may vary depending on the customer’s requirements, but EZO provides structured onboarding support to help teams move quickly from implementation to adoption.
Yes. EZO’s onboarding process includes walkthroughs and training designed around how teams work. The onboarding experience helps users understand the platform, apply it to their processes, and build confidence before scaling usage across their organization. Customer feedback on onboarding highlights ease of use and the availability of templates and guides that support adoption.
EZO collects customer feedback and uses it to influence product improvements. Customers can share suggestions about workflows and improvements they would like to see, helping shape future product updates. The customer experience approach focuses on maintaining an ongoing relationship after implementation rather than treating support as only issue resolution.
EZO uses independently audited security controls and enterprise cloud infrastructure. The platform is supported by SOC 2 Type 2 controls, ISO/IEC 27001 certification, and AWS hosting. These security practices help organizations evaluate EZO during security reviews and maintain confidence that their operational data is protected.
EZO is designed to support organizations as their operational needs expand. Customer examples on the page show teams scaling usage from small deployments to larger environments, including one customer that started with 30 assets and planned to scale beyond 2,000. EZO also supports multiple products across asset management, equipment management, and rental workflows.
EZO supports organizations using AssetSonar, EZO EAM, and EZRentOut across different operational needs. Customer examples include IT teams, construction organizations, government teams, equipment managers, and field service organizations. These customers use EZO to manage operational workflows, improve visibility, and standardize processes across their teams.
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