Meet the help desk that knows your IT from day one.

AssetSonar

IT Management Software

Run IT From One Connected Source of Truth

AssetSonar connects your assets, users, software, tickets, patches, and workflows into one connected IT system, helping your team see what needs attention, trigger action, automate follow-ups, and move work forward without rebuilding context every time.

Trusted by 500+ IT teams globally

14-day guided setup

Managed implementation included

Your IT Stack Has the Data. Your Team Still Has To Rebuild the Context.

When records do not work together, IT teams lose time, miss handoffs, overspend, and struggle to prove what happened.

Offboarding Gaps

Devices come back, but custody records lag. Users are disabled, but licenses stay active. The exit is marked complete, but proof is scattered.

Audit Pressure

Audit time becomes a scramble when ownership, software history, custody changes, and asset records do not align.

Wasted IT Spend

Unused software, duplicate tools, idle devices, shelfware, and missed warranties stay hidden until renewal season arrives.

Reconciliation Delays

Technicians waste time piecing together asset, user, software, warranty, and ticket history before they can act.

Turn IT Blind Spots into Action

93%

Automated Discovery Coverage

20%

Faster Ticket Resolution

30%

Software Spend Reclaimed

THE IT GRAPH

See Every IT Asset Relationship in One View, With the Context To Act Confidently.

AssetSonar’s IT Graph gives every asset a complete operational story: who owns it, what it runs, what needs attention, what has changed, and what has already been done.

Investigations take fewer clicks, and decisions are based on the current context. No tool-hopping. No stale records. No guesswork.

EMPLOYEE OFFBOARDING

Close the Loop on Every Employee Exit With Full Accountability

Employee exits expose the IT handoffs most likely to break. AssetSonar helps teams manage offboarding from one ticket, surfacing assigned hardware, software licenses, custody records, and access steps before anything gets missed.
TRIGGER

Start From the HR Trigger

Trigger the workflow as soon as an employee exit is recorded, without waiting on Slack, email, or manual requests.

VISIBILITY

Surface What the Employee Touched

See assigned devices, software licenses, access items, custody records, and related tasks from the IT Graph.
RECOVERY

Recover and Reclaim

Retrieve assigned hardware and reclaim licenses that need removal, reassignment, or review.

PROOF

Close With Proof

Keep a timestamped record of recovered assets, reclaimed licenses, approvals, pending actions, and offboarding history.

Give Your IT Teams More Capacity To Execute

WORKFLOW AUTOMATION

Put Routine IT Work on Autopilot

Route tickets, trigger offboarding tasks, escalate SLA risks, update asset records, and flag license waste before renewal season. AssetSonar keeps repeatable IT work moving without constant follow-up, inbox checks, or spreadsheet updates.

ZOE AI COPILOT

The Tech You Don’t Have To Pay Extra For

Zoe helps IT teams triage, diagnose, assign, summarize, and respond to tickets, with built-in asset context, giving managers extra service desk capacity without adding headcount or requiring them to own every escalation.

Stop Rebuilding IT Context Across Disconnected Tools.

One IT Management Platform for Every Moving Part of IT

Works With the IT Stack You Already Run

AssetSonar fits into the tools IT teams already depend on, so teams do not have to rebuild asset truth from exports, screenshots, and manual updates.

Connect data across disparate tools to keep asset and workflow records more accurate.

Ready To See What Your IT Stack Is Missing?

Customer Outcomes That Speak for Themselves

Get To Value Faster Without Owning the Setup Alone

Dedicated CSM From Day 1

Partner with a CSM who helps translate your IT processes into a clear rollout plan.

14-Day Setup

Move from planning to rollout in as little as two weeks, not a quarter.

3-Hour Query Resolution

Get fast support during setup and daily use, with queries resolved under 3 hours.

Frequently Asked Questions

AssetSonar is built for mid-market IT teams, ITAM managers, IT operations leaders, service desk teams, CIOs, and Finance teams that need connected visibility across IT assets, users, software, tickets, licenses, contracts, and workflows. As an IT operations management platform, AssetSonar helps teams move beyond spreadsheets and disconnected tools to manage the IT lifecycle, service delivery, software spend, and audit readiness in one place.

IT management software is used to manage IT assets, users, software, tickets, workflows, service requests, licenses, contracts, and lifecycle activity in one place. It helps IT teams improve visibility, reduce manual work, resolve issues faster, control software and hardware spend, support employee offboarding, and maintain accurate records for audits, compliance, and operational reporting.

aIT asset management software focuses on tracking and managing IT assets across their lifecycle, including hardware, software, ownership, custody, maintenance, and retirement. IT management software is broader. It connects asset data with service requests, incidents, workflows, users, licenses, contracts, reporting, and operational processes so IT teams can manage daily work with full context.

Yes, if your team wastes time switching between asset records and service tickets. ITAM tells you what assets, software, licenses, warranties, and users exist. ITSM manages requests, incidents, approvals, and the associated service work. When they work together, technicians can resolve issues with asset context, IT can automate lifecycle updates, and leaders can see clearer proof for audits, offboarding, and spend decisions. AssetSonar brings both into one connected workflow.

AssetSonar implementation timelines depend on team size, data quality, integrations, workflows, and rollout scope. For most of our customers, it takes about two weeks. Many teams can start with core asset records, users, locations, and basic workflows first, then add discovery, software licensing, ITSM, automations, and reporting in phases. This helps IT teams see value early while building a more complete IT management system over time.

An IT management platform is worth the cost if it reduces manual work, prevents asset loss, improves ticket resolution, supports software license recovery, strengthens audit controls, and provides IT and Finance with clearer reporting. Compare the subscription cost against savings from reclaimed hardware, unused licenses, faster service delivery, fewer duplicate tools, cleaner offboarding, and better compliance evidence.

The IT Graph in AssetSonar is the connected data layer (an auto-populated CMDB) that links assets, users, software, licenses, contracts, tickets, locations, and lifecycle history. It helps IT teams see how everything relates, so they can resolve tickets with asset context, manage offboarding, track software usage, reduce manual lookup, improve audit readiness, and make better operational decisions from one connected system.

AssetSonar supports employee offboarding by giving IT a connected view of assigned devices, software, licenses, tickets, approvals, and ownership history. Teams can track asset returns, recover unused licenses, remove access, document handoffs, and maintain an audit trail. This helps reduce missed equipment, orphaned accounts, unused subscriptions, and manual follow-up across HR, IT, Finance, and managers.

Stop Being the Glue Between Siloed IT Tools

Run IT from asset truth your team can trust, without rebuilding the story every time something breaks, renews, changes, or leaves the business.