Meet the help desk that knows your IT from day one.

AssetSonar Healthcare

IT Management Software for Healthcare

Run Healthcare IT From One Trusted Record

AssetSonar gives lean healthcare IT teams a single place to track devices, licenses, tickets, patches, and offboarding across every healthcare facility without adding manual work.
Best Meets Requirements
High Performer Mid market
best support-2026
Momentum Leader

No Credit Card Required

Workflow automation in AssetSonar for connected healthcare records

Struggling to Manage Healthcare IT Operations?

Multi-site healthcare IT teams lose control when devices move, owners change, licenses spread, and audits depend on records no one fully trusts.

Custody Gaps Across Every Clinic

Devices move between clinics and departments without a clear owner, leaving IT unsure where assets are or who last had them.

Software Sprawl Across Care Locations

Licenses are spread across locations without visibility into usage, making renewals expensive and software ownership unclear.

Offboarding Leaks After Staff Exits

Departing staff members often leave behind devices, app access, and assigned licenses, creating recovery gaps and security exposure.

Audit Panic Before Compliance Reviews

Audit prep becomes a scramble when assignments, transfers, software records, and device history sit across spreadsheets.

Unified Healthcare IT Asset Management With AssetSonar

Complete Healthcare IT Asset Management With AssetSonar

Agentless Discovery

Agentless Discovery for Asset Tracking

Use agentless discovery to surface unmanaged medical devices across sites and networks without waiting for manual uploads. AssetSonar helps IT identify discovered assets, match them to existing records, assign owners and locations, and track custody, status, and lifecycle history, all within the same system used for tickets, transfers, audits, and offboarding.

Discover healthcare equipment in AssetSonar via MDMs
See checkin/ checkout history and the location of all items in AssetSonar in real time

Location Tracking

Multi-location Visibility, One Dashboard

Track devices and licenses across clinics, hospitals, and healthcare research facilities from one dashboard. AssetSonar records every assignment, location change, and site transfer with timestamps and custody history, so IT can report by facility, keep location-dependent compliance clear, and stop losing context when assets move across state lines daily.

IT Service Management

A Service Desk Backed by Real Data

Give technicians the device, user, location, warranty, software, custody, and lifecycle history behind every request before work begins. AssetSonar connects incidents, approvals, SLAs, and service catalog tasks to asset records, helping healthcare IT route work faster, avoid repeated questions, and resolve tickets with the complete context already attached.
ITSM workflows suited to healthcare environments in AssetSonar
Offboarding automation in AssetSonar

Automated Offboarding

Secure Offboarding, Proven Every Exit

Turn every staff or contractor exit into a tracked workflow for asset return, custody closeout, app access removal, license reclaim, and manager sign-off. AssetSonar lets teams adapt offboarding steps by role, site, or department while keeping proof of what was recovered, what was revoked, and what still needs action before the exit is closed for good.

Run Healthcare IT Operations With Clarity and Control

Proven by IT Teams in Healthcare

90%

Improvement in Asset Data Accuracy

$110K

Monetary Savings

60%

Reduction in IT Audit Time

CDC Foundation Cuts IT Audit Time by 60%

AssetSonar helped CDC Foundation replace spreadsheets and manual asset workflows with a centralized IT asset management system. With Dell warranty visibility and custom reporting, the team reduced audit time from 20+ hours to around 8 hours and improved IT asset visibility and control.
“We definitely feel more in control of our asset environment now.”
– Ciro Lozada, IT Administrator, CDC Foundation
CDC Foundation logo

Customer Testimonials

Frequently Asked Questions

Healthcare IT teams need more than a list of devices. AssetSonar gives each asset a living record that shows assigned user, site, department, status, custody history, warranty, software, and related tickets. Teams can track laptops, peripherals, mobile devices, and spare inventory across clinics, hospitals, and healthcare research facilities, and report on them by location. This helps lean teams answer who has what, where it moved, and whether it is ready for use without reconciling spreadsheets.

AssetSonar supports multiple discovery paths, enabling healthcare IT teams to build a complete inventory without relying on a single method. Teams can use AssetSonar agent, MDM connections, network discovery sources, barcode scans, RFID workflows, and imports to capture assets across clinics, departments, remote employees, and storage rooms. Discovery data can be tied to ownership, location, warranty, software, and lifecycle records, giving IT a more complete view than spreadsheets or one-off scanner exports. New records can then be reviewed and assigned from the same system.

Yes. AssetSonar helps healthcare IT teams prepare for audits by keeping asset assignments, custody changes, check-ins, transfers, software entitlements, tickets, and offboarding actions tied to centralized records. Instead of reconstructing who had a device or whether a license was removed, IT can pull reports by user, department, site, status, or lifecycle stage. This creates a cleaner evidence trail for internal reviews, finance checks, software true-ups, security control validation, and leadership questions.

AssetSonar links each ticket to the device, user, location, software, warranty, and custody history behind the issue. A technician can open a request and see whether the device was recently transferred, has open incidents, is missing patches, or carries licensed software. For healthcare IT teams, this means fewer back-and-forth questions, faster triage across clinics, and a cleaner service record tied to the same asset data used for audits and offboarding. Requests can also move through approvals, SLAs, and automated assignments instead of staying in inboxes.

AssetSonar helps healthcare IT teams standardize offboarding by turning exits into a tracked workflow. Teams can create tasks for asset recovery, custody updates, license removal, account deactivation, stock returns, and approvals. Because the workflow is connected to the user and asset records, IT can see what has been returned, what is still pending, and what was removed. This is useful for healthcare teams managing clinicians, contractors, admins, remote staff, temporary workers, and frequent location changes. The result is a closed-loop exit record that is easier to verify.

AssetSonar helps IT discover installed software and SaaS usage, connect apps to users, devices, departments, and locations, and track renewals, entitlements, and unused seats from one record. Teams can reclaim licenses, flag unapproved or underused apps, and provide Finance with visibility into spend by site or department. It supports software governance without requiring patient data to be stored inside asset records.

AssetSonar is a good fit for lean IT teams because implementation is designed to reduce the lift on internal IT. Teams can import asset data, connect key integrations, configure workflows, set up roles, and train users with support from the AssetSonar team. A dedicated CSM can help map current processes into cleaner workflows for discovery, ticketing, software tracking, offboarding, and reporting, so teams are not left building the system from scratch after purchase or maintaining another abandoned admin project.

AssetSonar pricing depends on the modules and scale your team needs, such as IT asset management, software asset management, ITSM, patching, and workflow automation. For healthcare IT teams, the stronger buying question is whether a single platform can reduce costs associated with disconnected tools, manual audits, unused licenses, and lost devices. AssetSonar also integrates with identity, MDM, service desk, SaaS, warranty, and communication tools, so your existing stack can keep records up to date without duplicate entry.

Learn More About IT Asset Management for Healthcare

Give Healthcare Teams the IT Context They Trust

Centralize devices, licenses, tickets, patches, and offboarding so lean healthcare IT teams can manage more sites without adding manual work.