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AssetSonar Pricing

AssetSonar ITAM & ITSM Pricing

No Seat Limits. No Access Gaps. Full IT Context.

ITSM is a team sport; why cap your team with an artificial seat limit? Get unlimited agents with AssetSonar so nothing slips between tickets — the way ITSM should be!
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Choose a plan that works for you

ITAM

Effortless asset management for full visibility, stronger security, and smoother operations.

$0.75/Asset / Month

Volume-based discounts available for 1,000+ assets

Key Features:

RECOMMENDED

ITSM (ITAM included)

Robust service management with complete ITAM context built in.

$1.08/Asset / Month

Volume-based discounts available for 1,000+ assets

Everything in ITAM plus:

Add an Advanced SAM module to ITAM/ITSM package

Advanced Software Asset Management

Available with both ITAM & ITSM

$0.42/Asset / Month

Trusted by High-Performing Teams

Compare Our IT Management Plans

Hardware Discovery & Tracking  

Yes

Yes

Agent-based discovery
Network discovery
MDM integrations
Barcode/QR code scanning
RFID Tagging (integration)
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Hardware Custody Management 

Yes

Yes

Checkin/Checkouts
Auto Checkouts
Auto Transfer Custody
Reservations
Availability Calendar
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Inventory Management  

Yes

Yes

Track stock levels
Multi-location management
Low stock alerts
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Hardware Service and Warranty  

Yes

Yes

Warranty Integration
Services and Maintenance tracking
Vendor Management
Service Triage
Scheduled and Recurring Services
Automated Service Reminders
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Hardware Audits  

Yes

Yes

Item Custody Verification
Location Audits
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Software Discovery & Tracking  

Yes (with Advanced SAM)

Yes (with Advanced SAM)

Automated Software Discovery
Chrome Browser plugin
Software usage tracking
SaaS & Cloud Integrations
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Unified Software Catalog  

Yes (with Advanced SAM)

Yes (with Advanced SAM)

Software Normalization
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License Discovery & Tracking  

Yes (with Advanced SAM)

Yes (with Advanced SAM)

License discovery integrations
Comprehensive software license tracking
License utilization insights
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SaaS Optimization & Reclamation  

Yes (with Advanced SAM)

Yes (with Advanced SAM)

License Optimizer
Unused License seats tracking
Potential savings recommendations
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License Renewal & Upgrade  

Yes (with Advanced SAM)

Yes (with Advanced SAM)

Centralized License Renewals page
Automated renewal alerts
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Software Compliance  

Yes (with Advanced SAM)

Yes (with Advanced SAM)

Software Usage Monitoring
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User Management  

Yes

Yes

User Provisioning
Role-based access management
Single Sign On (SSO)
Employee Onboarding/Offboarding
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CMDB  

No

Yes

Visual Relationship Graph
CI management
Relationship types
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Request and Incident Management  

No

Yes

Service Catalog
Multi-Channel Ticket Intake
Automated Routing
Multi-step Approvals
AI Classification & Assignment
Ticketing Workspace
Incident Routing & Assignment
Duplicate Detection & Linked Incidents
Custom forms for service type
Similar tickets & resolution
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Problem & Change Management  

No

Yes

KB Management
Help article generator
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SLA Management  

No

Yes

SLA Policy Creation
Smart SLA Triggers
Time Targets & Business Hours
Escalation Matrix
Live SLA Visibility
Smart Summaries for Late Tickets
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Self-service Portal  

No

Yes

Employee Portal
AI Assisted Requests
Request Status Tracking
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-
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Automations  

Yes

Yes

Workflow Builder
Asset-driven Automation
Service Workflow Automation
Automated Onboarding and Offboarding
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Helpdesk Integrations  

Yes

Yes

Zendesk and Jira Integration
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Procurement Management  

Yes

Yes

Purchase Order & Requests
Multi-tier Approval
Vendor Management
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Reporting & Analytics  

Yes

Yes

Pre-built reports
Custom reports
Data visualization dashboards
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Customer Testimonials

Frequently Asked Questions

Choose ITAM if your priority is discovering, tracking, maintaining, and reporting on IT assets. Choose ITSM if you also need native service management, including request and incident management, SLAs, a service catalog, a knowledge base, a CMDB, and asset-linked ticketing. Add Advanced SAM for full software governance, compliance, license optimization, and SaaS visibility.

Yes. You can talk to our team to explore AssetSonar ITSM and see how it fits your service management needs. We’ll walk you through the platform, understand your asset and support workflows, and help you evaluate the right plan before you commit.

European Union customers can speak with our team about EU hosting requirements during the buying process. We’ll help you review your data residency, security, and compliance needs and confirm the hosting options available for your account.

In an ITAM plan, an asset is any IT item you manage in AssetSonar, such as laptops, desktops, servers, mobile devices, network equipment, peripherals, and other hardware tracked through inventory, discovery, custody, service, warranty, audits, and lifecycle workflows.

Yes. You can switch plans as your IT needs grow. If you upgrade before your annual term ends, the cost is typically adjusted based on the remaining time in your billing cycle and the difference between your current and upgraded plans. Our team can calculate the exact prorated amount for your account.

Yes. AssetSonar supports detailed asset tracking through custody records, check-ins and checkouts, audits, service history, warranty tracking, reports, and dashboards. With Advanced SAM, teams can also track software discovery, usage, license allocation, renewals, compliance, optimization, and reclamation activity.

Advanced SAM is available as an add-on with both ITAM and ITSM plans at $5 per asset per year ($0.42/asset/month). It adds software discovery, browser plugin tracking, unified software catalog, license allocation, SaaS and cloud integrations, compliance monitoring, license optimization, reclamation, and renewal alerts.

Yes. AssetSonar packages start from 100 assets with volume-based discounts available for high volume of assets.

For IT Teams That Deserve Better

Get full visibility and control with every asset, license, user, and ticket managed in one platform.

Business Plan Package Inquiry

Need help getting started or have questions? Get in touch with one of our product specialists!