AssetSonar vs InvGate
One Platform for Connected ITAM and ITSM
Trusted by Teams Running Modern Operations






AssetSonar vs InvGate: Head-to-head Comparison
Product Comparison
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Table Header
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Incident Ticketing |
✔ |
✔ |
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Service Catalog & Request Fulfillment |
✔ |
✔ |
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Knowledge Base & Self-Service |
✔ |
✔ |
|
SLA Dashboard & Escalations |
✔ |
✔ |
|
Workflow Automations |
✔ |
✔ |
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Problem Management |
✔ |
✔ |
|
Change Management |
✔ |
✔ |
|
ITSM Reporting & Dashboards |
✔ |
✔ |
|
Linked Asset Context in Service Tickets |
✔ |
⚠️ Via ITAM and ITSM bought separately |
|
Asset Lifecycle Tracking |
✔ |
✔ |
|
Asset Assignment & History |
✔ |
✔ |
|
Hardware Discovery (Agent + Agentless) |
✔ |
✔ |
|
Custody Trail & Audit History |
✔ |
✔ |
|
Warranty & Contracts Tracking |
✔ |
✔ |
|
Purchase & Procurement Tracking |
✔ |
✔ |
|
CMDB, CI Relationships & Dependency Mapping |
✔ |
✔ |
|
Native Patch Management |
✔ |
⚠️ Via Pro plan and above |
|
Software License Tracking & Compliance |
✔ |
✔ |
|
Software Normalization |
✔ |
✔ |
|
Endpoint Software Usage Metering |
✔ |
✔ |
|
License Usage Optimization |
✔ |
✔ |
|
SaaS Discovery |
✔ |
✔ |
|
Shadow IT Visibility |
✔ |
⚠️ Only for installed software |
|
Browser URL Tracking for SaaS Usage |
✔ |
❌ No browser plugin documented |
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ITAM Included in ITSM Plan |
✔ |
❌ Via two separate products |
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Transparent published pricing |
✔ |
✔ |
|
Single Pricing Meter |
✔ |
❌ InvGate meters agents for service and devices for assets |
|
Unlimited Agent Seats |
✔ |
❌ Prices per agent |
|
Free trial |
✔ 7-day |
✔ 30-day |
|
Table Header
|
|
|---|---|
|
Incident Ticketing |
|
|
✔ |
✔ |
|
Service Catalog & Request Fulfillment |
|
|
✔ |
✔ |
|
Knowledge Base & Self-Service |
|
|
✔ |
✔ |
|
SLA Dashboard & Escalations |
|
|
✔ |
✔ |
|
Workflow Automations |
|
|
✔ |
✔ |
|
Problem Management |
|
|
✔ |
✔ |
|
Change Management |
|
|
✔ |
✔ |
|
ITSM Reporting & Dashboards |
|
|
✔ |
✔ |
|
Linked Asset Context in Service Tickets |
|
|
✔ |
⚠️ Via ITAM and ITSM bought separately |
|
Asset Lifecycle Tracking |
|
|
✔ |
✔ |
|
Asset Assignment & History |
|
|
✔ |
✔ |
|
Hardware Discovery (Agent + Agentless) |
|
|
✔ |
✔ |
|
Custody Trail & Audit History |
|
|
✔ |
✔ |
|
Warranty & Contracts Tracking |
|
|
✔ |
✔ |
|
Purchase & Procurement Tracking |
|
|
✔ |
✔ |
|
CMDB, CI Relationships & Dependency Mapping |
|
|
✔ |
✔ |
|
Native Patch Management |
|
|
✔ |
⚠️ Via Pro plan and above |
|
Software License Tracking & Compliance |
|
|
✔ |
✔ |
|
Software Normalization |
|
|
✔ |
✔ |
|
Endpoint Software Usage Metering |
|
|
✔ |
✔ |
|
License Usage Optimization |
|
|
✔ |
✔ |
|
SaaS Discovery |
|
|
✔ |
✔ |
|
Shadow IT Visibility |
|
|
✔ |
⚠️ Only for installed software |
|
Browser URL Tracking for SaaS Usage |
|
|
✔ |
❌ No browser plugin documented |
|
ITAM Included in ITSM Plan |
|
|
✔ |
❌ Via two separate products |
|
Transparent published pricing |
|
|
✔ |
✔ |
|
Single Pricing Meter |
|
|
✔ |
❌ InvGate meters agents for service and devices for assets |
|
Unlimited Agent Seats |
|
|
✔ |
❌ Prices per agent |
|
Free trial |
|
|
✔ 7-day |
✔ 30-day |
Legend:
✔ = Explicitly offered
❌ = Not offered or documented
⚠️ = Supported, but narrower in scope or subject to tier/add-on gating
Why AssetSonar?
Why buy and integrate separate products for connected IT operations? Mid-market and enterprise teams need asset, software, service, patch, and automation data to work together rather than remain divided across systems. AssetSonar unifies ITAM and ITSM into a single IT Graph. Hardware, software, users, CIs, incidents, requests, and lifecycle activities share context, providing IT teams with a single foundation for asset control and service delivery.
The advantage is a unified operational and commercial model: one connected platform and one per-asset pricing structure. ITAM is included with ITSM; unlimited agent support for more users; and Advanced SAM can be added when deeper license optimization is required.
What We Bring to the Table
One System, Not Two Subscriptions
Disconnected tools create hidden work. AssetSonar provides a single operating model across asset control, software governance, endpoint action, and service delivery, so everything remains connected through the IT Graph.
InvGate offers both disciplines, too, but the service desk and IT asset management are licensed and metered separately, with an integration in place. That means two subscriptions, two renewal dates, and two units of measure.
One system means one source of truth, one contract, one renewal, and one place to answer where a device sits and who owns it.
Scale Teams Without Per-Agent Fees
AssetSonar uses per-asset pricing and includes unlimited agents. IT teams can add users, technicians, or second-line support without added agent licensing costs, making it easier to expand operational coverage as demand grows.
InvGate prices Service Management per agent, so costs rise as more people need access. For growing support teams, AssetSonar keeps spending tied to the managed IT asset estate rather than the number of service contributors.
Dedicated Support You Don't Have to Upgrade For
Every AssetSonar plan includes guided onboarding with a named customer success representative, so teams do not have to upgrade to receive support. AssetSonar targets completing implementation within 14 days, helping teams configure the platform and begin managing their IT environment sooner.
InvGate includes a customer success representative and structured onboarding starting with its Pro plan. Access to guided implementation therefore depends on the selected pricing tier, while the go-live timeline is provided as an estimate rather than a defined implementation commitment.
Customer Testimonials
Proven by Users, Recognized by G2
Manage IT Operations Without the Product Divide
Unify asset management, service delivery, patching, and automation on one IT Graph with per-asset pricing and unlimited service agents.
Frequently Asked Questions
AssetSonar is best suited to mid-market and enterprise IT teams that want ITAM and ITSM to operate on a single, connected platform. Its IT Graph links devices, software, users, licenses, configuration items, and service records, while the combined plan includes ITAM and unlimited agents. InvGate may suit organizations that prefer modular, separately licensed products or have a fixed service team size. AssetSonar is a stronger InvGate alternative for IT teams that need ITAM, ITSM, and SAM capabilities on a single platform.
Both platforms support automated IT asset discovery. AssetSonar combines endpoint agents for Windows, macOS, and Linux with agentless discovery and integrations such as Intune, Jamf, SCCM, Kandji, and Cisco Meraki. Discovered hardware and software feed its IT Graph alongside ownership, custody, lifecycle, and service records. InvGate also discovers IP-connected devices and installed software. Buyers should test coverage against their remote, cloud, network, and hybrid environments.
Yes. AssetSonar runs incidents, requests, approvals, SLAs, changes, and automations from the same IT Graph used for IT asset management. Workflows can reference an asset’s user, location, status, software, ownership, or lifecycle stage when routing work or triggering actions. Technicians see linked device and software details within service activity. InvGate can connect assets to tickets, but this requires its separately licensed Asset Management and Service Management products.
Both platforms discover installed software and track licenses, but AssetSonar adds deeper controls through Advanced Software Asset Management. It normalizes software titles, tracks license allocation and compliance, meters endpoint and browser-based usage, identifies SaaS applications, and supports reclamation and renewal monitoring. InvGate tracks installed software, contracts, utilization, and compliance.
AssetSonar connects with asset discovery and scanning, endpoint, identity, cloud, and operational systems, including Intune, Jamf, Kandji, SCCM, Okta, Entra ID, Google Workspace, Workday, BambooHR, and AWS. These integrations bring device, user, employment, cloud, or operational data into asset and service workflows. InvGate also supports identity, collaboration, and endpoint integrations.
AssetSonar is a cloud-based platform hosted on AWS, so customers do not maintain an on-premises application server. Endpoint agents and discovery integrations collect data from managed environments and synchronize it with the cloud account. InvGate offers cloud deployment across its standard packages, with on-premises or dedicated options available through enterprise arrangements. Organizations with mandatory self-hosting requirements should evaluate that difference early.
AssetSonar offers a 7-day free trial, while InvGate advertises a longer 30-day trial. But with AssetSonar, you can evaluate the capabilities within one connected environment: IT teams can test asset records, discovery, service requests, approvals, automations, patching, and asset-aware workflows without linking separate ITAM and ITSM products.
Both platforms maintain records that can support IT audits. AssetSonar tracks custody, assignments, lifecycle events, software licenses, configuration item relationships, and non-deletable event history. Its reports can surface ownership, missing assets, warranty status, license positions, and service activity, with role-based permissions controlling access. InvGate also provides asset histories, license data, CMDB relationships, health rules, and service reports for audit evidence. But cross-product evidence depends on its Asset Management and Service Management connection.