AssetSonar vs Reftab

Both platforms manage hardware, software, licenses, and equipment requests. Reftab emphasizes asset tracking, reservations, approval flows, and software access reviews. AssetSonar adds a native ITSM service desk for incidents and service requests, a CMDB that links assets to other IT records, and patch deployment for supported endpoints. Its ITSM capabilities require the ITSM plan, while advanced software asset management and license optimization require the Advanced SAM add-on.

Both connect to Intune, Jamf, and Okta. AssetSonar adds Kandji, Cisco Meraki, Google Endpoint Management, JumpCloud, and Workspace ONE for discovery, plus Google Workspace, Azure AD, and OneLogin for identity, and Zendesk and Jira for ticketing, and also provides ITSM capabilities natively. It documents Kandji, Meraki, Lansweeper, and Mosyle for devices, plus Entra ID and LDAP for identity, and several other integrations for procurement, asset discovery, and more. Confirm your specific identity provider and ticketing tool are supported before shortlisting either platform.

AssetSonar offers tiered plans based on required capabilities, along with a 7-day free trial with no credit card required. Reftab lists Hardware Asset Management at $125 per month, Software Asset Management at $9 per tracked user per year, and custom pricing for Complete ITAM as of September 2026. When comparing costs, account for the asset volume, software users, and capabilities included in each plan.

AssetSonar’s patch management module maps installed software to known vulnerabilities and can deploy or schedule patches for Windows, macOS, and Linux directly, with automation rules that open a ticket or alert when a device is flagged. Reftab tracks installed software and vulnerability counts tied to known CVEs, updating the list after each sync, but does not deploy patches itself. If remediation needs to happen inside the tool that found the risk, that’s AssetSonar’s capability, not Reftab’s.

AssetSonar’s Advanced SAM add-on discovers installed and SaaS software, normalizes duplicate entries, tracks entitlements and renewal dates, and flags unused seats for reclamation from the same record as the device and user. Reftab’s Software Asset Management add-on, priced per tracked user, covers SaaS discovery, browser-based usage tracking, and license counts, but documents no built-in reclamation workflow. Both charge separately for software governance beyond core hardware tracking.

Both products support custom reports and audit trails. AssetSonar builds reporting around its unified IT Graph, so a report on a device already includes its software, license, and ticket history, without joining separate records. Reftab supports asset changelog history and exportable reports scoped to hardware and inventory data. If audits need service-ticket and license context alongside the hardware record, AssetSonar’s connected model removes a manual reconciliation step Reftab doesn’t cover.

AssetSonar’s Advanced SAM add-on combines browser tracking with domain blocking, so IT teams see unsanctioned SaaS signups and can block access to restricted domains on managed browsers. Reftab’s Software Management add-on detects shadow IT through SaaS discovery integrations and a browser extension, surfacing usage for review, but documents no enforcement mechanism. If policy enforcement matters as much as visibility, domain blocking is the capability Reftab’s detection alone doesn’t cover.

If your team mainly needs to check hardware in and out, track basic inventory, and manage reservations, Reftab’s more focused platform may cover what you need at a lower cost. If your team also needs software license governance, patch management, or a native service desk built into the same system, rather than integrating a separate tool for each, AssetSonar is built for that broader scope. Review the feature comparison above against your current stack to assess which tool suits your business needs the best.