Product Support

Managing maintenance doesn’t have to feel like you’re flying solo. Enter Zoe, your AI-powered copilot and maintenance assistant built right into EZO CMMS. Whether you’re a technician on the job or a supervisor juggling schedules, Zoe helps you navigate your day with fewer clicks, smarter insights, and faster decisions. Think of Zoe as the maintenance […]

Keeping maintenance tasks organized, consistent, and efficient can be challenging, especially when teams rely on manually created checklists. That’s where the Checklists Global Library comes in! Instead of building checklists from scratch, administrators can now access a ready-made collection tailored to different assets and maintenance tasks. With this feature, you can standardize procedures, save time,

We have some good news for you! We’ve made adding images to your Work Order printout templates super easy! You can finally include those ‘before’ and ‘after’ pictures, or any other images you want. Simply add an image section to your template, choose the pictures, and even add descriptions.  It’s all about making your printout

Customizability is one of the supporting pillars of EZO CMMS. To stay in line with the precedent, we have introduced Custom Forms in the app, allowing you to customize item fields. You no longer need to stick with the system-set settings. Instead, you can manage the system fields per your organizational needs to get a

EZO CMMS has announced a new game-changing feature: Auto Check-In for Items. It can be frustrating to track items or deal with overdue check-ins manually. With Auto Check-In, you can now sit back and let the system handle it for you!  This feature ensures that if a check-in is due (based on a parameter you

Modern CMMS solutions may have taken precedence in the digital world, but some organizations still rely on legacy systems. If your business still uses spreadsheets/old systems to maintain and manage your work orders, there’s no need to worry.  EZO CMMS makes importing historical work orders directly from spreadsheets into the system easy. Using this feature,

Managing work orders just got a whole lot easier and more intuitive with the latest update to the Work Orders module in EZO CMMS. We have completely revamped the Work Orders module, transitioning to a React-based Single Canvas System. This update isn’t just about enhancing the interface – it is more about enabling you to

In an organizational setting, work orders transition through multiple states. Large organizations require software that allows them to define work order states that are most relevant to their workflows. Previously, custom substates were only available for assets, but now EZO CMMS has enabled this feature for work orders as well.  For instance, an organization can

EZO CMMS is thrilled to announce a new integration with QuickBooks Online.  QuickBooks Online integration is crucial to businesses as it helps them keep track of their income and expenses. Maintenance, a huge expense for some companies, can be a significant expenditure to track, especially for accounting purposes. This is the reason why QuickBooks Online

EZO CMMS has released a new feature—an offline mobile app—to meet the needs of field technicians working in areas with little or no mobile connectivity.  The offline mobile app feature allows technicians to view work orders assigned to them offline, where they can add work logs. They can view and work on up to 20