AssetSonar + Zendesk

Zendesk

AssetSonar + Zendesk

Powerful IT asset tracking and ticket management combined. Turbocharge customer service management with ultimate visibiliy, convenience, and process control.

No Credit Card Required

Enhance the Top Customer Experience System with Total IT Asset Visibility

Zendesk + AssetSonar, as part of Zendesk Employee Experience, together offer the most seamless, integrated IT service management experience available, enabling you to delight staff with faster IT service and delivery.

AssetSonar enables you to easily track, organize, and monitor IT assets across all locations – software and hardware in a single system. Consolidate your IT Asset and service requests, issues, and ticket data using AssetSonar’s native integration with Zendesk.

The integrated solution improves incident management, request management, decision making, IT asset lifecycle optimization, auditing performance, inventory optimization, and more.

Top Response Times and User Satisfaction

Integrated asset management enables your team to quickly identify what needs to be worked on, what issues have previously been associated with an IT asset, and other key details such as location and AINs – all in a unified solution.

State of the art asset tracking streamlines operations, reduces costs and improves MTTR, giving your team the tools necessary to provide users with a great customer experience, every time.

Our Customers Love Us!

Here’s what they have to say about AssetSonar

Great Application

It meets the expectation of a happy client. Amazing features, timely updates, easy access to the reports, and whatnot! This is the best product in the market I have come across till now. I would suggest this to all the firms looking for asset tracking and management. The go-to product for sure.

Powerful and Intuitive IT Asset Management

AssetSonar gives you the continuous status of your equipment's life cycle, checkout, and administration needs. It offers a combined perspective on Cloud and On-Premise programming, introduced over the entirety of your IT gadgets. You can also immediately set up an extensive IT resource information base and unify your gadgets with their out-of-the-case mixes with Jamf Pro and Microsoft SCCM.

Awesome ITAM Tool!

The AssetSonar Agent makes it really easy to put IT asset details into the system. We're able to manage IT asset life cycles across our three main locations. It makes it so easy for us to be organized and stay on top of things.
We've been able to tag and track around 500 IT assets - laptops, printers, networking equipment - and keep an eye on warranties, maintenance schedules, and procurement details. It has improved visibility into our equipment. The reports are in-depth, and we've cut down at least an hour a day on managing our IT operations.