CMDB fundamentals

A CMDB can become outdated almost as quickly as it is built. Devices change, applications move, cloud resources appear, and multiple discovery sources can report conflicting information. For mid-market IT teams without dedicated CMDB administrators, keeping configuration items and their relationships accurate can quickly become another maintenance burden. The real challenge is not simply populating […]

A unified IT graph is a connected model of IT assets, users, software, licenses, tickets, contracts, locations, and workflows. It shows not only what exists, but how records relate and which actions may be required next. Here, “graph” describes records as nodes and their links as edges, such as user → device → software →

If you’re managing IT at a mid-sized company, chances are someone’s floated the idea of a CMDB, and just as quickly, someone else shot it down, saying: “It’s too heavy.” “It’s too complicated.”“We tried that once. Didn’t work.” It’s not just you. Across mid-market IT teams, the Configuration Management Database (CMDB) has picked up a