CMDB fundamentals

A unified IT graph is a connected model of IT assets, users, software, licenses, tickets, contracts, locations, and workflows. It shows not only what exists, but how records relate and which actions may be required next. Here, “graph” describes records as nodes and their links as edges, such as user → device → software → […]

If you’re managing IT at a mid-sized company, chances are someone’s floated the idea of a CMDB, and just as quickly, someone else shot it down, saying: “It’s too heavy.” “It’s too complicated.”“We tried that once. Didn’t work.” It’s not just you. Across mid-market IT teams, the Configuration Management Database (CMDB) has picked up a