Unauthorized or high-risk software slips onto company devices and exposes you to audit, security, and cost risk. With AssetSonar, you can remotely uninstall such on-prem software from monitored Windows endpoints—without leaving the platform.
This guide shows you how to enable uninstallation, find targets, run removals in bulk or on specific devices, and track results.
Note: Uninstallation currently supports Windows devices with the AssetSonar ITAM Agent installed. Actions are processed at the next agent check-in. Devices must be online and have sufficient local admin rights. Please test the uninstallation process on a single device first to ensure it works as expected and does not cause any unintended issues.
1. Enable On-Prem Software Uninstallation
Before taking action, ensure the On-Prem Software Uninstallation setting is turned on for your organization.
To enable it:
- Go to Settings → General Settings → On-prem Software Uninstallation (Beta)
- Click Enable and then Update.
2. Uninstall from Software Details Page
- Go to Software (Navigation Menu) → Software. On the listing page, for the on-prem software detected by the AssetSonar Agent, you will see an option to uninstall it, as displayed below:
- Click Uninstall Software to see a list of all the devices on which the software is installed.
- You may search and select some of the devices or click on Select All.
- In case you Select All, you will also see the option to uninstall the software on future detected Assets as well. This can be changed from the software detail page.
- Then click Confirm to proceed with the uninstallation.
Note: By default, AssetSonar uses the silent argument /s. You may change the silent argument, however, do so only if you know the correct vendor-specific arguments — incorrect arguments may cause failures.
You may also view and uninstall the software on specific assets by opening the details page of the software and clicking on the Associated Assets tab to view all the assets on which the specific software is installed and uninstall any of them.
You can also view the current state of restriction on the on-prem access for a specific software by going to the software details page:
- Unrestricted: If the software has not been uninstalled on any device.
- Partial: If the software has been uninstalled on some devices.
- Complete: If the software has been uninstalled on all the devices.
3. Uninstall from the Asset Details Page
- Go to Items → Assets → [Asset Name] → Software → Discovered Software
- Against the software list, click the Uninstall icon for the specific app you want to remove.
4. Track Uninstall Status
After triggering uninstalls, you can track progress using the Events tab across both the modules: Software and Asset.
- Queued: Command sent, awaiting device response.
- Success: Software was uninstalled.
- Failure: Uninstall attempt failed (e.g., due to permission issues).
Uninstallation reports are also emailed to the admins at the Time for Alerts (from Company Settings → Alerts & Emails) containing progress breakdown of the uninstalled software.
5. Custom Report Fields for Uninstall Analysis
New fields have been added to the Custom Reports module to track on-prem access restrictions and whether or not the future installation of the software is blocked through the following fields:
- Software – On-prem Access Restriction
- Software – On-prem Future Installations Block
Ready to Take Control of Unauthorized Software?
With AssetSonar’s On-Prem Software Uninstallation feature, you can remove high-risk or unused applications at scale — helping you stay compliant and reduce security risks across your IT landscape.
Need help enabling it? Reach out to us at support@ezo.io — we’re happy to assist.
