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From Visibility to Control: 2026 State of IT Maturity Report

EZO AssetSonar 2026 STATE OF IT MATURITY REPORT

Companies are scaling faster than ever. Their IT teams face the same challenge, but only on a larger scale. Disconnected systems, nonstop tickets, and manual backlog keep teams in firefighting mode. Meanwhile, inefficiencies pile up in the work that never gets logged and the AI tools that don’t deliver consistent lift.

That’s why IT maturity now means something different. It’s not about adding more tools. Instead, it’s about scaling IT operations with trusted visibility and repeatable control. When IT Asset Management (ITAM) data lives in silos, Software Asset Management (SAM) stays hard to govern, and audits still trigger scramble-mode coordination, maturity looks fine on paper but feels messy in practice.

The EZO AssetSonar 2026 State of IT Maturity Report is a benchmark study of how teams operate across core IT fundamentals: IT asset management, vulnerability management, and service management. It shows where maturity holds up, where processes break, and which priorities IT leaders are setting as complexity grows.

Why it matters

IT maturity is often discussed in vague terms. This report turns it into clear, practical signals you can benchmark and act on.

  • Compare where your team stands vs. the market on core maturity indicators
  • Identify the gaps that quietly slow scale (visibility, evidence readiness, renewals, cross-team ownership)
  • Pressure-test whether maturity is truly repeatable—or still propped up by manual coordination

Who is it for

Built for teams responsible for operational reliability, control, and outcomes, not just tooling.

  • IT Managers, IT Directors, IT Ops leaders running day-to-day IT operations
  • IT Asset Managers + Procurement/Purchasing owners managing asset inventory, renewals, and software license management (SAM)
  • Security + Compliance leaders who need faster proof of control and audit-ready evidence without added overhead

If you’re planning 2026 initiatives around ITAM, SAM, IT service management (ITSM), SaaS governance, automation, or tool consolidation, download the report to benchmark where IT maturity stands today and use the findings to shape what you prioritize next.

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Picture of Beebrak Gurchani
Beebrak Gurchani
Product Marketing Lead, EZO
bee-bruck · he/him
Product marketing leader specializing in user research, positioning, value propositions, and go-to-market strategy. Currently applying this work in IT asset management at EZO AssetSonar, shaping SaaS narratives grounded in how IT teams actually operate.

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