Product Support

Credit adjustments are common in rental workflows. A customer may be overcharged, return equipment early, receive a refund, or need a billing correction after an invoice has already been shared. Instead of editing the original invoice, accounting teams often issue a credit memo so the customer’s credit can be tracked cleanly. With EZRentOut’s QuickBooks Online […]

Keeping track of moving assets can get messy, especially when field teams, distributed job sites, and mobile equipment are involved. Missing or outdated location data can lead to confusion, delayed operations, and unnecessary downtime. To help you stay on top of asset movement, EZRentOut integrates with Samsara, allowing you to automatically sync and track GPS

When devices are sent out for repair, replacement, or return, IT teams often lose visibility once the asset leaves their custody. Tracking shipment status across carrier portals often requires switching between tools and asset records, which can make it harder to maintain consistent visibility during repair and return workflows. With the FedEx integration in EZRentOut,

Love using EZRentOut? Now you can get rewarded for it. With the EZRentOut Referral Program, every time you refer a peer who signs up and stays active for 30 days, you both receive a $100 gift card. Through the referral program, you have the chance to win up to $550. It’s a simple, transparent way

Effective Date: [5th November, 2025] These Terms and Conditions (“Terms”) govern your participation in the Referral Program (“Program”) offered by EZO (“Company”, “we”, “us”, or “our”). By participating in this Program, you agree to have read, understood and abide by these Terms. For the purposes of these Terms, Referrers and Referees shall be referred to

EZRentOut is a comprehensive software solution for heavy equipment rentals that enables teams to scale and gain deeper control over their rentals. Whether you are a mid-sized business or an enterprise, EZRentOut lets you seamlessly manage orders and online bookings, track inventory, enhance customer service, and optimize your rental workflows.  Key features  Here’s how EZRentOut

We’re introducing Order Tags — a flexible way to track the different states of your orders at any time. Instead of a predefined order state engine, you can now create and assign custom tags to your orders, tailoring them to match your unique fulfillment or logistics processes. This means no more workarounds or waiting for

Managing asset movements with precision is critical in fast-paced rental environments. Manual scanning is often slow and prone to error, especially for high-volume or high-value equipment. With EZRentOut’s RFID tracking, you can instantly scan and process equipment using a TSL 1128 or Zebra RFD8500 RFID scanner paired with the EZRentOut mobile app. You can install

Rental operations often involve handling dozens of identical assets, especially for high-turnover equipment. Managing each item individually when processing orders can be slow and error-prone. To address this, EZRentOut now lets you group assets by name, enabling you to draft and confirm rental orders based on asset quantity, without specifying exact units upfront. This blog