Introduction
Entree Media is a Singapore-based broadcast, production, and events company. Operating since 2012, the company started out focusing on video production services. Since then, it has expanded into live streaming and event management, focusing on in-house rentals for its events.
Their inventory includes high-end audio-visual equipment such as CCU Broadcast Camera Kits, Aerial Drones, Editing Workstations, Studio Lighting, Cameras, Lenses, IT & Networking, and Peripherals. Entree Media also plans on expanding into dry hire, essentially renting equipment without hiring someone to operate it. They are also Singapore’s first fully online rental store.
Addressing Entree Media’s asset tracking needs
Over the years, it became evident Entree Media needed to track internal asset usage. One of their biggest issues was inventory loss or misplacement at events and in the post-event pack up. Entree Media’s CEO Roger Ng says that the team gauged a few rental software to see which one was the best fit for their needs.
Choosing EZRentOut
After trying another rental software, Entree Media decided to try EZRentOut and eventually chose the software to address their rental management needs. Roger reports a significant drop in inventory loss at the events managed by the company over two years. The company reports an 80% increase in the reliability of its asset tracking(including both usage and maintenance).
He attributes this to EZRentOut’s asset tracking, which helped them stay on top of their equipment regardless of its status. Commenting on the company’s initial experience with EZRentOut, the CEO says,
“EZRentOut is the answer to us spending years finding a solution that fits both our inventory and rental operation needs.”
Since then, the company has improved its overall rental efficiency by 50%.
EZRentOut’s intuitive design, responsive support team help Entree Media expand
Referring to the improvement in results, Roger said,
“I’ll say from the get-go [that EZRentOut] is miles in improvement from our last [rental software].”
He cites that the software stands out among the competition due to its intuitive UI/UX design. The company found the UI/UX responsive and easy to pull up the details they needed immediately. He also praised EZRentOut’s support team, saying, “Together with their responsive support team, it gives us the confidence to grow our business.”
Exploring EZRentOut for other rental workflows
Entree Media utilizes the EZRentOut webstore solution to charge customers online using the Stripe integration. They also track servicing, maintenance, and repairs for assets. This helps them track the equipment lifecycle for all assets that need an upgrade, refresh, or replacement.
Additionally, they are expanding into dry hiring, where EZRentOut will prove useful as the webstore enabling Entree Media to showcase its dry hire offerings to potential customers.
The future with EZRentOut
Entree Media will be using the EZRentOut webstore to connect with diverse categories of potential customers, including students and freelancers in Singapore’s media sphere.
They will be creating a self-service-oriented rental process for customers.
Roger explained that they will be taking EZRentOut on the go with its new mobile app, as their business takes them out of the office every day. The feature in the EZRentOut mobile app that piques their interest is scanning items using the device camera for quicker check-ins and check-outs.
Roger also expressed satisfaction with EZRentOut’s customer service, rating it “a solid 9 out of 10.”
