Archives: FAQS

FAQ news and reviews

How many default number of users can I add in my plan?

There are a certain number of users (admin & staff) included in each pricing plan without any additional charges. The details for this are as follows:  Essential Pricing Plan:    A maximum of 02 Growth Pricing Plan:       A maximum of 04 Premium Pricing Plan:    A maximum of 06

How many Locations can I add as part of my plan?

There is a different number of Locations available for each pricing plan: Essential Pricing Plan:    A maximum of 100 Growth Pricing Plan:       A maximum of 150 Premium Pricing Plan:    A maximum of  200 

Why do all the features inside add-on settings have updated pricing tags?

We updated our pricing structures and placed features under these plans to provide maximum value to our customers. As part of this change, all features under add-on settings have revised tags, e.g., Essential, Growth, Premium, and Enterprise. Both new and existing customers can view these tags along with upcoming features that will only be available …

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How can I view the list of Businesses and Business Contacts created in EZRentOut?

The EZRentOut Customers listing page enables you to easily navigate between Businesses, Business Contacts,  and Individual Customers. To view the list of all Businesses and Business contacts, click on Customers from the side navigation bar. This will open up the Customers listing page which is divided into Persons and Businesses tabs.   As shown in …

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How can I search for Asset/Asset stocks/Inventory?

The search bar on the Items listing pages allows you to look up the desired items. It appears on the top left corner of the page. For this, go to Navigation menu  → Items → Asset/Asset stocks/Inventory → Search 

How do I resolve a log-in error message that appears as “Could not authenticate you from SAML because Current time is earlier than NotBefore condition”?

The user may face the following error message while logging in:               NotBefore is a time instant before which the subject cannot be confirmed. It specifies the earliest instant at which the assertion is valid. To solve NotBefore error, kindly append the “clock drift” value to 1 in SAML …

How do I resolve a log-in error message that appears as “Could not authenticate you from SAML because Current time is earlier than NotBefore condition”? Read More »

How do I migrate from combined custom tax in EZR to a tax group in QuickBooks Online (QBO)/Xero?

In order to map a custom tax in EZRentOut to a tax group in QBO/Xero, you’ll first need to combine custom taxes into a tax group in EZRentOut. For these settings to enable, Go to Settings → Company Settings → Tax Groups. Here click on Create New Tax Group.  For e.g.: A tax group named …

How do I migrate from combined custom tax in EZR to a tax group in QuickBooks Online (QBO)/Xero? Read More »