The following only applies if you’ve synced your EZRentOut Account with QuickBooks.
The Sales Tax in your EZRentOut Orders is automatically synced from QuickBooks. If the Sales Tax becomes $0.00 in a QuickBooks Order, it shows up as $0.00 in the corresponding EZRentOut Order as well.
If you’ve already charged payment on this Order, the Net Amount will become less than the Paid Amount, resulting in a negative Payable Amount.
Net Amount – Paid Amount = Payable Amount
But this is a momentary glitch at QuickBooks’ end that reverses in a couple of minutes. Once it does, the Sales Tax will show up in your EZRentOut Order again, making the Payable Amount $0.00. If the negative Payable Amount doesn’t get fixed on its own, learn how to manually correct this.
Note: This will not work if you’ve recorded more than one payment on an EZRentOut Order.