Why am I unable to sync my Orders with Xero?

If you’re unable to sync Orders with Xero, you might see one of the following errors:

1. Payments can only be made against authorized documents.
2. Payment amount exceeds the amount outstanding on this document.
3. Payments within a batch cannot be deleted.

This can be attributed to a payment recorded in the corresponding Xero invoice that EZRentOut is unable to edit/delete.

To troubleshoot:

1. Go to the Xero invoice by clicking on the link provided in the EZRentOut Order.
2. Delete the payment in the invoice.
3. Try the sync again from EZRentOut!