Providing dumpster rental services is a huge industry in the US, estimated to be valued at nearly $1.1 billion.
A dumpster rental business may be serving one or a combination of these customers:
- Private contractors and construction firms
- Businesses that generate a lot of waste
- Private individuals who are renovating or decluttering their homes
- Industrial businesses
- Municipalities looking for waste disposal
If your dumpster business is currently only servicing a single niche, you can explore scaling your business into other domains.
Renting dumpster trucks is often more cost-effective than owning them outright. Dumpster rental companies cater to multiple clients with different needs, handling hundreds of tons of waste at a time.
Waste management has strict laws and regulations that require caution so you don’t get fined. Improper waste handling can lead to significant financial losses and reputational damage.
Using dumpster rental software can help minimize such incidents through real-time asset tracking, route optimization, and streamlined operations.
Benefits of dumpster rental software
Dumpster rental software can maximize operational efficiency for your business.
You can optimize waste removal and disposal operations, and manage everything from a single dashboard available anywhere with an internet connection.
Here are the three key benefits dumpster rental software can have for your business:
1. Streamlined operations
An intuitive dumpster rental software manages dumpster delivery tracking, roll-off container GPS tracking, inventory tracking, billing, and invoicing.
You can automate these operations and focus on your core business, future, and opportunities.
Your employees can focus on providing exceptional customer service with every gig since they won’t be bogged down by filling out paperwork.
Automating these processes on dumpster rental software will result in fewer human errors, leading to accurate bookkeeping and greater customer satisfaction scores.
2. Optimized resource allocation
Using holistic rental software will optimize your resources in more ways than you can imagine.
For example, GPS tracking will allow you to see exactly where your roll-off trucks are at any given time, how much waste they are handling, their routes, and fuel usage.
These insights are beneficial in optimizing operations for reduced fuel expenditures by adjusting routes and the amount of waste carried by a single dumpster truck at any given time.
If you use rental software tailored for your dumpster industry, it will serve you effectively.
For instance, using a normal tracker device with GPS tracking may tell you where your roll-off trucks are located at a point in time. However, dumpster rental software can give you extra data like load management and route optimization.
The software is designed to keep track of roll-off containers, and the data insights, reports, and other analytics help you reduce overhead costs.
3. Enhanced customer experience
Without dumpster rental software, you may communicate with your customers conventionally, over the phone, or type out individual emails.
But, with it, all communication is triggered automatically at key instances such as when the rental is booked, dispatched, returned, etc.
Add a dumpster rental webstore into the mix and you let customers quickly book dumpsters or trailers online.
They will be able to customize their rental orders by selecting their preferred dumpster size, the location where it needs to be sent, when it is needed, and when it will be returned to you.
These small improvements will play a significant role in letting you offer the best customer experience that attracts more business.
4. Increased visibility and transparency
Dumpster rental software gives detailed reports and analytics that help you track important metrics such as revenue earned, customers served, orders fulfilled, etc.
You can quickly generate reports on how often each roll-off truck is being used, how frequently it’s emptied, and the cost of dumping each waste shipment.
Visibility like this will enable you to pinpoint areas where you need improvement and see where your business excels.
As a result, you can build trust with your customers and boost your business reputation.
5. Efficient communication
The rental software can ensure your customers stay informed through automated alerts via email or SMS.
Automated communication allows you to redirect resources toward more important jobs while keeping your customers happy with the added transparency.
6. Data-driven decisionmaking
The analytics and reports within dumpster rental software give you insights into your rental processes, helping you improve your rental operations.
Based on the collected data, you can make better-informed decisions that help you improve your business financially, operationally, and efficiency-wise, and optimize the allocation of available resources.
How to choose the right dumpster rental software for your business
To select the right software, deeply analyze the needs and requirements of your dumpster business.
Different platforms offer different features, some features you may not even use at all, and some may not serve your industry properly.
In particular, segregate features and distinguish them between must-haves and nice-to-have features. You shouldn’t compromise on the former, the latter is good as an extra free offering.
Research the offerings and find a rental solution that benefits your dumpster rental company the most.
Here are a few tips to help you choose the right dumpster rental software:
Understanding your needs
Assess the strengths and weaknesses of your dumpster rental business to understand which software benefits you the most.
Likely, it will boil down to choosing between a feature-rich dumpster rental software or a solution geared toward resolving specific challenges your business currently faces.
For example, if dumpster delivery tracking is your biggest concern, choose a software solution centered around dumpster GPS tracking.
Alternatively, if you find other features crucial to your business, invest in software that lets you cover other facets of your rental business.
Going for holistic rental software will give you bonus features like in-depth reports, route optimization, calendar availability, asset utilization and optimization, and maintenance scheduling.
Compare the competitors
If you have pegged down the features and solutions you want, the next step will be to start comparing options available in the rental software market.
Choose software that falls within your budget, is backed by great reviews by current users, and offers exceptional customer service.
Ease of use
An easy-to-use user interface will dip the learning curve and shorten the onboarding journey for you and your employees.
Your business will quickly start using dumpster rental software and its features, resulting in minimal loss of business time.
Your employees will be quicker at their jobs with an intuitive interface, and serve your customers efficiently with a happy face.
Inevitably, this will boost your profits. The more intuitive the software interface is, the happier your employees will be to serve your customers.
Security
Using a software solution with inadequate security can jeopardize the entire business.
Ensure that the dumpster rental software you choose has great online and data security measures as you will be keeping confidential customer information.
Most cloud-based rental software solutions guarantee regular security updates to keep cyber attacks at bay.
Do not settle for anything less than industry-standard security protocols.
Gain a competitive edge with dumpster rental software
The dumpster rental industry is growing and offers a rewarding return on investment. Whether your dumpster rental business is yet to materialize or you’re already running city-wide, county-wide, or state-wide operations, choose a rental software that helps you scale even bigger!
The dumpster rental sector is highly competitive. Ally your business with the right technology for operational efficiency, lower overhead costs, and greater transparency.
Gain an edge over your competitors who are busy running their operations manually. Dumpster rental software will allow your business to get bigger returns from its investments, leading to growth.
Happy renting.
