CMMS Solution CMMS Blog How To Use Zoe Your Cmms Copilot

[How-to] Use Zoe, Your CMMS Copilot?

Use Zoe, Your CMMS Copilot

Managing maintenance doesn’t have to feel like you’re flying solo. Enter Zoe, your AI-powered copilot and maintenance assistant built right into EZO CMMS. Whether you’re a technician on the job or a supervisor juggling schedules, Zoe helps you navigate your day with fewer clicks, smarter insights, and faster decisions.

Think of Zoe as the maintenance expert who’s always available—reading the fine print, spotting what others miss, and guiding your team through preventive plans, diagnostics, and smart scheduling. It’s not just automation, it’s intelligent assistance that works with you.

Key benefits: What can Zoe do for you?

Here are the core ways Zoe helps you work faster and smarter:

Guided Help, Instantly

  • How-to Assistant: Get answers to app questions right when you need them.
  • Repair Guidance: Access step-by-step repair instructions based on your equipment.
  • Best Practices: Tap into industry standards without digging through manuals.

Smarter Preventive Maintenance

  • Auto-suggest PM Plans: Missed a scheduled service? Zoe flags it and offers to add a PM plan.
  • Trigger Alerts for Anomalies: Detects irregularities from meters or breakdown patterns and prompts inspections.

Accelerated Work Order Actions

  • Parts & Inventory Suggestions: Recommends parts based on past usage and patterns.
  • Checklist Recommender: Finds matching checklists or pulls manufacturer checklists for your asset.
  • Auto-Scheduling Suggestions: Spots duplicate technician assignments and suggests automation rules.

Actionable Asset Insights

  • Asset Diagnostics: Get a one-glance view of an asset’s health—MTBF, service history, cost, and more.
  • Inventory & Productivity Optimizers: Zoe flags stock-out risks and highlights inefficiencies like rework or long repair times.
  • Ask Reports Anything: Use natural language to query your reports and get meaningful takeaways.

Want to see Zoe in action? Check out our demo below!

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Sara Naveed
Content Marketing Manager, EZO
Sa-ra · She/her
Sara Naveed is a content marketing expert by profession at EZO, tech enthusiast (especially when it comes to writing about maintenance management) by inclination, and a best-selling author of five novels (courtesy of Penguin Random House) by passion. A groundbreaking Saari Residence fellow (2024), a prestigious writer’s residency of Finnish origin, she was among the first Pakistani authors to earn this distinction. When she’s not working, you’ll find her happily book-bound with a chai or lost in a captivating series on Netflix.

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