Archives: EZO CMMS FAQS

FAQ news and reviews

How can I delete an existing member in EZO CMMS? How is that different from ‘Deactivating’ a member?

Account owners can delete members by enabling the option from Settings → Company Settings → Policy → Member Deletion. Next, go to the Member listings page, choose the members you wish to delete, and click on Actions on Members → Delete. We recommend you enable this option only for the duration it takes you to delete members. Note that you can …

How can I delete an existing member in EZO CMMS? How is that different from ‘Deactivating’ a member? Read More »

What types of alert do I get on each user level i.e. Account Owner, Admin, or a staff user?

Type of alerts that can be sent to each user level can be either ‘an email sent for each subscribed event’ or ‘a daily digest that summarizes all the events for the day’. Staff users receive email alerts for actions they’ve subscribed to only when they’re involved in the action. Following actions generate email alerts for …

What types of alert do I get on each user level i.e. Account Owner, Admin, or a staff user? Read More »

How do I delete multiple items?

Deleting an asset permanently removes it from the system. We recommend that you ‘retire’ assets that are no longer needed. Only the account owner can delete assets/inventory records in bulk to clean the account.Steps:1) From Settings -> Company Settings -> Item Deletion, enable “Allow account owner to delete in mass”, as shown below. Make sure …

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What is the difference between Asset Retirement and Asset Deletion?

Asset retirement deactivates an asset from our system. Retired assets do not count towards the subscription package limit and cannot be actively used.Asset deletion permanently deletes an asset from the system, including checkout history, service details, comments etc.