What types of alert do I get on each user level i.e. Account Owner, Admin, or a staff user?

Type of alerts that can be sent to each user level can be either ‘an email sent for each subscribed event’ or ‘a daily digest that summarizes all the events for the day’. Staff users receive email alerts for actions they’ve subscribed to only when they’re involved in the action.

Following actions generate email alerts for the Account Owner/Admin, which include all the notifications we have on the system:

Check-in	Package check-in	Extend checkout	Stock request
Checkout	Package checkout	Request for check-in	Asset(s) Overdue
Request Reservations	Reservations starting today	Reservations alert in advance	Check-in approval by Admin
Email Print Labels	Check-in denied by administrator	Arbitrated request for check-in	Scanning label of an asset
Activation of an asset from retired state	Retiring of an asset	Deletion of an asset	Custom Field Alert
Audit requested	Audit Completed	Service ticket created	Service Started on an Asset
Service Extended for an Asset	Service Completed on an Asset	Service Started on a Package	Service Extended for a Package
Service Completion Due for an Asset	Service Completed on a Package	Comments on Services	Sale/Purchase Inventory
Low Stock Threshold Alert	Location Based Threshold Alert	Transfer Stock

Following actions generate email alerts for the Staff users:

Check-in	Checkout	Extend checkout	Request for check-in
Check-in approval by admin	Check-in denied by admin	Request reservation	Reservation on asset in my custody
Arbitrated request for check-in	Audit requested	Audit Completed

To learn more about what other types of alerts Account Owners, Admins and Staff Users receive, click here.

Under the email alerts, a staff user can also customize these alerts based on groups and locations (see image below). You can receive alerts specific to these groups and locations.

Note: Admins and staff users can filter what kind of alerts they want to receive from their accounts. They can also subscribe to our regular newsletters.