Asset Intelligence and Management

Asset Intelligence and Management

EZO CMMS FAQS What Types Of Alert Do I Get On Each User Level I E Account Owner Admin Or A Staff User

What types of alert do I get on each user level i.e. Account Owner, Admin, or a staff user?

Type of alerts that can be sent to each user level can be either ‘an email sent for each subscribed event’ or ‘a daily digest that summarizes all the events for the day’. Staff users receive email alerts for actions they’ve subscribed to only when they’re involved in the action.

Following actions generate email alerts for the Account Owner/Admin, which include all the notifications we have on the system:

Check-inPackage check-inExtend checkoutStock request
CheckoutPackage checkoutRequest for check-inAsset(s) Overdue
Request ReservationsReservations starting todayReservations alert in advanceCheck-in approval by Admin
Email Print LabelsCheck-in denied by administratorArbitrated request for check-inScanning label of an asset
Activation of an asset from retired stateRetiring of an assetDeletion of an assetCustom Field Alert
Audit requestedAudit CompletedService ticket createdService Started on an Asset
Service Extended for an AssetService Completed on an AssetService Started on a PackageService Extended for a Package
Service Completion Due for an AssetService Completed on a PackageComments on ServicesSale/Purchase Inventory
Low Stock Threshold AlertLocation Based Threshold AlertTransfer Stock 

Following actions generate email alerts for the Staff users:

Check-inCheckoutExtend checkoutRequest for check-in
Check-in approval by adminCheck-in denied by adminRequest reservationReservation on asset in my custody
Arbitrated request for check-inAudit requestedAudit Completed 

To learn more about what other types of alerts Account Owners, Admins and Staff Users receive, click here.

Under the email alerts, a staff user can also customize these alerts based on groups and locations (see image below). You can receive alerts specific to these groups and locations.

Note: Admins and staff users can filter what kind of alerts they want to receive from their accounts. They can also subscribe to our regular newsletters.