There are 3 types of paid users in EZO CMMS:
Administrators: They can view and take actions on all Items regardless of their location, group or arbitration settings. You can have multiple Admins per account to suit your business workflows.

Work Supervisor: A Supervisor has all the permissions of an Administrator but only for members in their user listing. They can create, route, review and update Work Orders.

Technicians: Technicians are mainly responsible for carrying out work assigned to them. They report directly to the supervisor, can do work, and send work orders for review when completed. Also, technicians can reserve, check-in, and acknowledge custody of assigned items.

There is only one type of unpaid user in EZO CMMS:

Staff Users: They have very limited access to the system as compared to other users. They can only request work, receive and request custody.

Under our fair usage policy, each paid user is entitled to manage 1000 items, with a cap of 20 paid users. Please note that non-login users are excluded from this policy.

Our fair usage policy allows the company to add and manage 1000 items and 20 free users per paid user. For further details on Items, click here.