This November, we updated our Zendesk integration, revamped the Work Orders module, and added functionality to custom fields to enhance your experience with EZOfficeInventory. Here’s what we’ve been up to:
Zendesk Improvements
You can now choose the kind of item identification to use for your Zendesk tickets, and customize the attributes displayed for an item on Zendesk. These additions help companies personalize their service desk experience and process tickets swiftly.
Custom Field Types
We’ve introduced the dropdown Custom Field to a host of new modules, such as Carts, Purchase Orders, Work Orders, and more. This gives you added flexibility when managing procurement and maintenance and helps you log details a lot quicker.
Cart Identification
A Cart# is assigned to each Cart for efficient tracking. Users can now choose a Cart Identification Number. This allows you to tag Carts with more intuitive identifiers that reflect Cart contents or relevant tasks; whatever simplifies things for your team!
Work Order Enhancements
You can create and add Checklists to EZOfficeInventory, helping you track a list of tasks associated with each Work Order. Users can also update Work Logs to better monitor staff performance. This optimizes all maintenance and project management tasks.
Cart Accessibility
If you use Carts extensively, it can be hard to keep track of all the items associated with different Carts at any one time. Users can now access these carts directly from an item’s detail page and get a bird’s eye view of an item’s Cart history.
For more assistance on our asset tracking software, reach out to us at support@ezo.io.
