What’s New with EZO

Return checked-out inventory items, including partial quantities, right from the Request Portal. Set return permissions by role and an optional return window to keep things running smoothly.

FedEx shipment tracking is now available for Carts, in addition to Assets. View real-time transit status for dispatched carts directly from EZO without checking a separate carrier portal.

Define packaging units such as boxes or pallets for inventory items and have EZO automatically convert them to base units for accurate totals. Packaging unit quantities are also shown alongside base-unit totals in reports and Purchase Orders.

Visualize your entire fleet on one map with hover-to-view details for any active GPS integration.

Gain end-to-end visibility into dispatch with new ‘On Order’ ‘In Transit’ and ‘On Site’ states for equipment tracking.

Our custom workflow automations just got smarter! Now you can route requests from members directly to their managers for increased accountability and lightning fast approvals.

Set custom milestones for your teams according to how jobs are done at your place with custom work order substates.

The Asset Downtime Report is a comprehensive document that provides a detailed overview of all downtime incidents associated with a particular asset within the organization. It records each downtime event and calculates cumulative downtime, helping you identify trends in assets that break down the most to make smarter investments.

Aiming for effortless task documentation? Increase efficiency by adding work logs directly from your dashboard. There is no need to navigate to individual work orders. Simply select the task, input details, and save. Logging work has never been easier.

EZO introduces Item Trail, which enables users to track every information update and action performed on an Item. Complete visibility into Item history helps your team make better decisions and enables your organization to ensure internal accountability for users.

Link tools, parts, and their respective purchase orders to work orders to assign technicians the correct tools and parts based on their skills and tasks. Creating purchase orders within the parts section of work orders can help reduce delays and ensure technicians have the required resources to complete their tasks

Implement an additional layer of security by asking Users to send a request for transferring custody of Items. Stay in full control of Item movement and ensure custodianship remains within authorized staff members.

Export Graphs from custom reports to your Dashboard to get instant access to key insights.

Customize in-app navigation and naming conventions according to your business needs via our new Customization Engine!

Enhanced tracking and reporting of assets with our added ability of retiring assets that have been checked out to users. To enable, go to Settings -> Company Settings -> Retire Checked Out Items.

Use Custom Reports more effectively with new filters for custom fields. Moreover, you can apply multiple filters to each attribute. The reports have also undergone performance enhancements.

Set a limit to how long an item can be checked out at a group and subgroup level. You can do this while creating or editing a group or subgroup.

Companies can now set up a checkout duration for staff users. This is to prevent your staff from checking out items for long duration of time.

Checklists and Work Logs can now be added to Work Orders to monitor task progress and streamline team performance.

You can drag and drop elements when editing printouts. In addition, sizes for display images can also be defined when customizing a cart or purchase order template.

New tabs added to the Purchase Order page. You can now view all purchase orders, their approval pending and denied updates from More > Purchase Orders or Notifications bell > Purchase Orders.

You can create a detailed password policy for your staff based on your business preferences, and set a custom expiry period for all passwords.

You can create Purchase Orders for vendors and receive items against them. Print PO invoices, document pricing negotiations, and manage vendors for a smooth procurement workflow.