Request Management Made Easy
We're Trusted by the Best
One Request Portal for All Equipment Needs
- No more long queues. Offer equipment requesters a user-friendly equipment shop for quick and simple reservations in a few clicks.
- Centralize a high volume of diverse equipment requests, eliminating manual back and forth.
- Everything - from tracking their reservations to checking items in their custody and communicating directly with admins inside comment threads - organized in one place to empower those who put your assets to work.
- Build your own portal. Endlessly customizable to cater to your needs.
- Beyond equipment check in check out software. One place for all employee communication including general requests.
Unleash the Power of Centralized Request Management
Intuitive & Flexible Reservation Process
User-centric design that works like an online store for equipment booking with flexible reservation periods and the ability to cancel/edit reservations. Non-login reservations to submit requests for convenience.
Transparency for Equipment Users
Offer transparency throughout the reservation fulfillment process. Requesters can log into their portal to track reservation fulfillment progress & stay informed of actions taken by the admin, eliminating the anxiety of being left in the dark.
Streamlined Approvals & Smart Work
Set up automated reservation routing to send reservations directly to the right manager for approval – reducing admin workload. Quick in-line actions in the admin fulfillment center also mean you can move assets to the right place & people with no page reloads.
Customized & Branded User Experience
Protect your most expensive assets with granular control over how much or how little of your asset catalog is visible to requesters. Set up customizable forms so you are in full control of the information requesters must supply to place equipment reservations.
No Item Loss with Clear Accountability
Take full control of your physical assets with no more item loss & better accountability lack through a robust Equipment Check in Check out software offering a complete item trial. The Request Portal allows equipment users to access what items are in their possession and admins have a full view of item custody & location in just a few clicks.
Smooth Communication, Zero Delays
Eliminate information bottlenecks and streamline the fulfillment process through direct & centralized communication within the Equipment Booking System. Detailed specifications, attachments, and open comment threads ensure clarity and unnecessary revisions.
An Intuitive Portal For Easy Request Management
Self-Serve Portal
Reservation Tracking
SLA Compliance
Fulfilment Center
Self-Serve Portal
Easy & Empowered Equipment Booking
- Enable members to access the portal through a single-step log-in & add required gear to “carts” for checkout.
- Members can effortlessly place conflict-free reservations finding items through search and equipment availability filters.
- Swift reservations for members by adding items to the cart for a simple “Checkout”.
- Cater to field projects by enabling non-logged-in users to place reservations through the equipment scheduler portal.
Reservation Tracking
Keep Requesters Informed in Real Time
- Allow requesters to track their reservation status through the Request Portal.
- Requesters can view items in their custody and access reservation history for full visibility.
- Transparent reservation process leads to fewer follow-up emails – creating a smooth workflow for everyone.
- Empowered requesters are armed with communication trials in the event of a dispute through a complete equipment scheduling software.
SLA Compliance
Stay in Control with Full Visibility
- Report on critical metrics like total reservations made and the average time to resolve reservations.
- Set & meet your SLA requirements. Get equipment in the right hands fast with a complete equipment reservation system.
- Empower requesters to give feedback on reservations to improve response time & highlight any roadblocks.
- Have a clear log of actions taken for each reservation for accountability and transparency.
Fulfilment Center
Less Clutter, Quick Request Approvals
- All asset requests, one place to fulfill them– a single fulfilment center to house all requests, eliminating email and paper-based requests
- Reservation requests and requester details organized for quick approvals or revisions
- Perform quick in line actions on request listings for a faster go ahead
One Customizable Equipment Scheduling Tool, No Matter the Industry
Frequently Asked Questions
The Request Portal can be used to place the following reservation types:
- Reservation requests for booking required gear for different intervals.
- Check-in requests to return checked out equipment, and,
- General requests to cater to miscellaneous reservations that fall outside the above mentioned categories.
