Feature
Custom Substates
Set custom milestones for your teams according to how jobs are done at your place with custom work order substates. Learn more
November 05, 2024
Update
Work Order History
Three new action types in the Work Order history have been added to provide greater visibility and accountability within the Work Order process: Work Supervisor Changed By, Reviewer Changed By, and Secondary Assignee Changed By.
October 11, 2024
Feature
QuickBooks Integration
Using our QuickBooks Online integration, you can streamline your financial operations, save time, reduce errors, and gain valuable insights into your maintenance expenses. It lets you seamlessly sync work order costs and revenue data directly to your accounting software. Learn more
October 4, 2024
Feature
Custom Forms for Work Orders
Tailor your work order forms to fit your specific needs. Our customizable forms feature allows you to remove unnecessary fields and make required fields mandatory. By creating customized forms, you can reduce data entry time and ensure all critical information is stored. Learn more
September 3, 2024
Update
Upload Files to Work Requests in Request Portal
Simplify document sharing and improve communication with our file upload feature for work requests. Allow your requestors to attach relevant files to work orders for easy reference.
August 28, 2024
Feature
Preventive Maintenance Coverage
Obtain a clear overview of your asset’s preventive maintenance status. This dashboard KPI provides a quick snapshot of the preventive maintenance activities associated with your assets. Identify assets covered for preventive maintenance to reduce downtime and extend equipment lifespan.
August 27, 2024
Feature
Meters API
Enhance asset management with automated meter readings to improve decision-making and optimize maintenance schedules. Our API integration allows you to seamlessly import meter data on temperature, humidity, vibration levels, etc., directly into your CMMS system from Monnit sensors. Learn more
August 27, 2024
Feature
Work Order Activity Trends
Visualize work order trends with our interactive line graph. Track the number of work orders created and completed over time to identify patterns and optimize resource allocation for faster maintenance.
August 26, 2024
Feature
Meters
Track meter readings, such as mileage or pressure, to automate maintenance for critical assets. Set trigger thresholds automatically to trigger work orders, ensuring proactive maintenance and optimizing asset performance. Learn More
August 13, 2024
Update
Edit Checklists
Our advanced checklists are here! Easily add, edit, and remove line items within a checklist. Track changes and ensure consistency across your team. Streamline your workflows and improve the accuracy of your work orders. Learn more
July 29, 2024
Feature
Work Order Invoicing
With our powerful work order invoicing feature, you can simplify billing and enhance financial management. Easily generate detailed, itemized invoices directly from completed work orders, improving cash flow and streamlining your business operations. Learn more
July 24, 2024
Update
All Items Associated with the Work Order To Be Exported in the CSV Report
Enhance data export capabilities with our improved CSV export feature for work orders. The exported file includes all item details, providing a comprehensive overview of work order items.
July 5, 2024
Feature
Offline Mobile App
Our offline mobile app empowers field technicians to work seamlessly, even in remote or low-connectivity areas. Increase productivity and improve operational efficiency by enabling technicians to continue their work even when offline. Learn more
July 4, 2024
Update
Checklist Mandatory for Work Orders
Enforce standardized procedures and improve work quality. This feature allows you to create and assign mandatory checklists to work orders, ensuring that all necessary tasks are completed before work order closure.
July 4, 2024
Feature
Maintenance Vendor Role
With the new maintenance vendor role, seamlessly integrate vendors into your CMMS workflows. Vendors can now log in, manage purchase and work orders assigned to them, and update relevant information directly within EZO CMMS, streamlining communication and providing visibility into vendor activities for comprehensive vendor management. Learn more
June 4, 2024
Feature
Meter Thresholds for WR Trigger
Proactively monitor meter readings and trigger automated actions. Set customizable thresholds to identify critical deviations and automatically create work requests. You can significantly reduce downtime and improve asset performance by automating threshold-based alerts and work orders. Learn More
June 4, 2024
Feature
Automated Timers for Worklogs
Automated timers for worklogs improve operational visibility and accountability. By monitoring real-time work progress and labor costs, you can make data-driven decisions to accurately pay technicians for their logged labor hours, optimize resource allocation, and enhance productivity. Learn more
May 29, 2024
Update
Custom Fields View for Groups
Customize your group views to get maximum visibility. With custom fields view for groups, you can improve your group experience by tailoring your asset, asset stock, and inventory views to your specific needs.
April 19, 2024
Feature
Public Request Portal
Improve the accessibility of your request management workflows by allowing users like customers or external stakeholders to submit guest/public work requests without needing to log in. Public Request Portal simplifies the request process and ensures seamless communication with guest users via email with status updates. Learn more
March 21, 2024
Feature
Workflow Automation
Workflow Automation in EZO CMMS lets you boost maintenance operations with new automation triggers. Automatically route work requests to the right teams, assign supervisors, and set up task schedules based on priority levels, work types, or requestor roles. Learn more
January 16, 2024
Feature
Stockout
Don't let stockouts slow you down. Our dashboard's “High risk” inventory alert helps you monitor inventory items at the risk of running out, minimizing stockouts, preventing costly disruptions, and ensuring smoother operations.
January 5, 2024
Update
Making Checklist Line Items Mandatory
No more incomplete Work Orders! Our enhanced checklist feature allows you to designate specific line items as mandatory, preventing work orders from closing until all required tasks are completed.
November 27, 2023
Feature
Asset Downtime Report
The Asset Downtime Report is a comprehensive document that provides a detailed overview of all downtime incidents associated with a particular asset within the organization. It records each downtime event and calculates cumulative downtime, helping you identify trends in assets that break down the most to make smarter investments.
October 27, 2023
Feature
Vendor Alert in CMMS
Vendor Alert in CMMS enables you to send instant alerts to your vendor technicians when a Work Order is assigned to them. This ensures timely task execution and improved communication with your vendors.
October 27, 2023
Feature
Quick Work Log
Aiming for effortless task documentation? Increase efficiency by adding work logs directly from your dashboard. There is no need to navigate to individual work orders. Simply select the task, input details, and save. Logging work has never been easier.
October 23, 2023
Feature
Purposed Reports
The Purposed Reports for EZO CMMS provide critical insights about maintenance operations and equipment health to supervisors and reliability engineers. These targeted reports help you track the performance of your team and equipment, enabling you to identify areas that need improvement and reduce downtime.
August 31, 2023
Update
View Upcoming PMs
Technicians can prioritize tasks and manage their workload by viewing upcoming preventive maintenance (PM) schedules. Similarly, supervisors can efficiently allocate resources, plan maintenance operations, and coordinate with other teams by knowing about forthcoming PM schedules.
August 24, 2023
Update
Operational KPI Updates
The results from operational KPI let you track the performance of your supervisors and technicians and clearly understand their strengths and areas for improvement. This feature enables technicians to complete work orders on time and allocate resources effectively, whereas it helps supervisors make informed decisions about resource allocation, team optimization, and task scheduling.
August 15, 2023
Update
Create Inventory from Within Work Orders
Combining inventory purchase and work order consumption into a single action can help technicians save time on administrative tasks. This streamlined process eliminates the need for multiple steps like creating separate purchase orders and manually updating work orders after ordering the needed inventory.
July 6, 2023
Feature
Labor Hourly Rates for Worklogs
There’s no need to get stuck in time-consuming payroll calculations. By integrating hourly rates for members, you can automate labor hours calculations and simplify the worklog process, saving time and reducing errors.
June 23, 2023
Feature
Work Order Listing Filters
Work order listing filters can help you quickly narrow the list of work orders based on specific criteria, saving time. By focusing on the relevant work orders, technicians can prioritize tasks and allocate resources effectively.
June 20, 2023
Feature
Zendesk Integration
The Zendesk integration automatically converts all your Zendesk tickets into work orders. Any ticket created on the Zendesk helpdesk will automatically generate a work order in your EZO CMMS account. This reduces the manual effort of entering the same details on two platforms and ensures your reported issues get resolved quickly. Learn more
April 17, 2023
Feature
Work Queue
Our simple, intuitive work queue view streamlines workflows and eliminates the need for complex scheduling. Using this feature, supervisors can assign incoming tasks, especially low-priority ones, to their technicians without worrying about when they need to be done.
April 12, 2023
Feature
Dropbox Integration
You can keep your documents organized and accessible for your teams. The Dropbox integration lets you seamlessly sync documents like contracts, invoices, photos of before/after reported issues, etc., to your organization’s Dropbox account to be referred to later. Learn more
March 27, 2023
Feature
Job List Report
The planner, a customizable report, helps work supervisors plan and schedule work orders for different assignments. This report provides a concise overview of work orders currently open, in progress, or pending review. It can be printed or shared digitally, allowing work supervisors to share it with stakeholders and provide them with visibility on project status.
March 6, 2023
Feature
Requester Role
The requestor role and dashboard within EZO CMMS allow requestors to submit work requests and easily provide context for their issues. Only relevant fields or information are shown to them so they can submit requests without needing extensive knowledge of the CMMS software.
March 3, 2023
Feature
Asset Diagnostics
Asset diagnostics includes easy-to-understand metrics like Total Downtime, Total Uptime, Mean Time Between Failures (MTBF), Maintenance vs. Purchase Costs, etc., to help you track asset performance and provide details about asset operations and inefficiencies. Using these metrics, you can determine when certain assets will likely malfunction and then set preventive maintenance schedules before potential failures occur.
February 27, 2023
Feature
Mentions Widget
The Mentions widget makes collaboration between maintenance managers and technicians easy. Issues can be quickly escalated to assigned technicians by mentioning/tagging them in a work order, specifically for critical tasks. Similarly, technicians can receive timely alerts about tasks assigned to them, helping them get rid of backlogs and finish their jobs without missing any deadlines. Learn more
February 10, 2023
Feature
Role Dashboards
Role dashboards provide personalized insights, such as work order status updates, relevant mentions to technicians, work order backlogs, and Mean Time to Respond (MTTR) to supervisors. They also provide cost-saving insights for presenting to executive leaders. Learn more
January 13, 2023
Feature
Tools and Parts
Link tools, parts, and their respective purchase orders to work orders to assign technicians the correct tools and parts based on their skills and tasks. Creating purchase orders within the parts section of work orders can help reduce delays and ensure technicians have the required resources to complete their tasks.
November 8, 2022
Feature
Miscellaneous Line Items
Add miscellaneous line items to your work orders to accurately capture all costs associated with a work order, including those that don’t directly relate to specific assets. Break down costs into specific categories to create more detailed, accurate financial reports.
November 7, 2022
Feature
Work Planner
Our intuitive, drag-and-drop Work Planner provides a comprehensive overview of technician schedules, making assigning tasks a breeze. and dealing with short staffing efficiently. Consider it as your assistant who manages your task schedules. Learn more
