EZO EAM

Documentation

Zendesk Integration

Connect EZO with Zendesk to view assets in tickets, take item actions, raise alerts, and run Zendesk ticket reports.

Zendesk Integration: Configure Interface Language

With organizations expanding beyond their home countries, the need to communicate and engage with cross-location teams has increased. 

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Zendesk Integration: Create Tickets from ServiceDesk Alerts

EZO enables enterprise-grade service operations by connecting asset data with ticketing systems like Zendesk. ServiceDesk Alerts are designed to support…

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Zendesk Integration: Explore the Updated Interface

The EZO team is excited to announce the new and enhanced interface for our integration with Zendesk. Designed to improve…

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Zendesk Integration: Link Items to Tickets

What’s new? The EZO team is excited to announce the new and enhanced interface for our integration with Zendesk. Designed…

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Zendesk Integration: Run Ticket Reports

For streamlined maintenance events, admin managers require detailed service tickets reports. With the Zendesk integration in EZO, users can now…

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Zendesk Integration: Take Actions on Items

Earlier versions of the Zendesk Integration with EZO brought detailed asset visibility to the agent within Zendesk.  EZO now has…

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