AssetSonar has three different user levels:
- Administrators
- Supervisors
- Staff Users
The types of alerts vary at each user level and can be either ‘an email sent for each subscribed event’ or ‘a daily digest that summarizes all the events for the day’.
Staff users receive email alerts for actions they’ve subscribed to only when they’re involved in the action.
Alerts for Account Owner/administrators:
| Check-in | Package check-in | Extend checkout | Stock request |
| Checkout | Package checkout | Request for check-in | Asset(s) Overdue |
| Request Reservations | Reservations starting today | Reservations alert in advance | Check-in approval by Admin |
| Email Print Labels | Check-in denied by administrator | Arbitrated request for check-in | Scanning label of an asset |
| Activation of an asset from retired state | Retiring of an asset | Deletion of an asset | Custom Field Alert |
| Audit requested | Audit completed | Service ticket created | Service Started on an Asset |
| Service Extended for an Asset | Service Completed on an Asset | Service Started on a Package | Service Extended for a Package |
| Service Completion Due on an Asset | Service Completed on a Package | Comments on Services | Sale/Purchase Inventory |
| Low Stock Threshold Alert | Location Based Threshold Alert | Transfer Stock |
The above list keeps updating with additions to our features in AssetSonar.
Alerts for the staff users:
| Check-in | Checkout | Extend checkout | Request for check-in |
| Check-in approval by admin | Check-in denied by admin | Request reservation | Reservation on asset in my custody |
| Arbitrated request for check-in | Audit requested | Audit completed |
Learn more about the types of alerts that Account Owners, Admins and Staff Users receive.
Under the email alerts, a staff user can also customize these alerts based on groups and locations (see image below). You can receive alerts specific to these groups and locations.
Note: Admins and staff users can filter what kind of alerts they want to receive from their accounts. They can also subscribe to our regular newsletters.
Customized Email Alerts: Administrators can also customize the email templates for alert types from More → Alerts → Alert type (e.g. Check-in) → Add New.
You can then customize the template for ‘Check-in’ alerts. Insert placeholders containing dynamic data such as asset name, checked in by, custom attribute values, and more.
Note: Customization does not apply to mail digests.
