AssetSonar Documentation
Learn everything you need to know about AssetSonar and its solutions.
Guides
Get started with AssetSonar ITAM
Get started with AssetSonar ITSM
Documentation
Automations
Automate ITAM and ITSM work using triggers, actions, connectors, credentials, processing logic, and workflow runs.
Endpoint Discovery, Device Management & Security
Discover and manage endpoints, devices, infrastructure, networks, cloud resources, patches, and CMDB relationships.
Hardware Asset Management
Track physical IT assets, including inventory, custody, labels, audits, maintenance, warranties, and shipments.
Identity & Access Management
Manage users, identities, roles, permissions, authentication, directories, provisioning, and access lifecycles.
IT Asset Management
Manage IT assets from setup and procurement through requests, deployment, offboarding, and service desk integration.
IT Service Management
Deliver IT services through tickets, requests, workflows, SLAs, self-service, knowledge, reporting, and integrations.
- AI-Assisted Service Management
- Integrations, Bots & Migration
- ITSM Setup & Configuration
- Knowledge Base, Employee Portal & Self-Service
- Notifications, Email & Communications
- Priorities, SLAs & Business Hours
- Reporting, Surveys & Analytics
- Service Catalog, Forms & Requests
- Ticket Assignment, Routing & Lifecycle
- Ticket Collaboration, Resolution & Asset Context
- Ticket Creation & Request Channels
- Workflows, Tasks & Approvals
Reporting, Administration & Governance
Configure, govern, and monitor AssetSonar through reporting, alerts, administration, localization, and integrations.
Software Asset Management
Discover, license, govern, and optimize installed and SaaS software, usage, compliance, renewals, and spend.