AssetSonar Documentation
Learn everything you need to know about AssetSonar and its solutions.
Guides
Get started with AssetSonar ITAM
Get started with AssetSonar ITSM
Documentation
IT Asset Management
Manage IT assets from setup and procurement through requests, deployment, offboarding, and service desk integration.
Hardware Asset Management
Track physical IT assets, including inventory, custody, labels, audits, maintenance, warranties, and shipments.
Software Asset Management
Discover, license, govern, and optimize installed and SaaS software, usage, compliance, renewals, and spend.
Endpoint Discovery, Device Management & Security
Discover and manage endpoints, devices, infrastructure, networks, cloud resources, patches, and CMDB relationships.
Identity & Access Management
Manage users, identities, roles, permissions, authentication, directories, provisioning, and access lifecycles.
IT Service Management
Deliver IT services through tickets, requests, workflows, SLAs, self-service, knowledge, reporting, and integrations.
- ITSM Setup & Configuration
- Ticket Creation & Request Channels
- Ticket Assignment, Routing & Lifecycle
- Ticket Collaboration, Resolution & Asset Context
- Service Catalog, Forms & Requests
- Workflows, Tasks & Approvals
- Priorities, SLAs & Business Hours
- Knowledge Base, Employee Portal & Self-Service
- Notifications, Email & Communications
- AI-Assisted Service Management
- Reporting, Surveys & Analytics
- Integrations, Bots & Migration
Automations
Automate ITAM and ITSM work using triggers, actions, connectors, credentials, processing logic, and workflow runs.
Reporting, Administration & Governance
Configure, govern, and monitor AssetSonar through reporting, alerts, administration, localization, and integrations.